After this course, you will be able to:
The first thing you will do is to learn the technique that will allow you to perfectly manage the 5 stages of the telephone prospecting process.
In order to put into practice what you have learnt, you will train using three types of call: cold call, call to a reference and call to a person who has a secretary.
Your objective will be to try to arrange a meeting with each of these people, managing to convey attractive and impactful messages in the short time they give you.
With our methodology, you will learn by practising, which is the best way to assimilate new behaviours.
You will put yourself in the customer's shoes, creating a relationship of loyalty and trust
You will get the necessary information to find the best possible solution
You will understand the customer's needs by asking relevant questions
You will proactively lead the interview, maintaining a cordial atmosphere and respecting the personality of the other person
You will present the proposals in a clear and organised way so that your client will understand
You will avoid confrontations and take advantage of discrepancies and doubts to present a shared solution
You will conclude interviews successfully, enabling you to start a long-term relationship with the other people