After this course, you will be able to:
We are going to explain to you a method which will allow you to give magnificent phone attention and later close sales when you make a sales proposal to your client.
Later, you'll be able to practice the technique with a client, Pilar Sánchez, who will call you to solve various problems with her contract. You'll discover that you have the chance to offer her some products from your portfolio. If you apply the technique correctly, maybe Pilar will buy from you.
This methodology will allow you to add behaviours and arguments to your day-to-day which will increase your sales ratio.
You will put yourself in the customer's shoes, creating a relationship of loyalty and trust.
You will present the proposals in a clear and organised way so that your client will understand.
You'll organise the call in order to make an appropriate argumentative explanation and with a guiding thread in accordance with the aims set.
you'll understand the needs of the client by asking relevant questions and making him feel listened to.
You will avoid confrontations and take advantage of discrepancies and doubts to present a shared solution.
You will be able to convince your clients to believe in what you tell them.