After this course, you will be able to:
In the first stage, which lasts approximately one hour, we explain the best practice of the technique You will learn the keys to the feedback process, which consist of 7 steps.
As we don't want you to forget what you have learnt, you will then practice real interviews with two avatars: Ana González and Carlos Ortiz. Ana is the head of the IT department and Carlos is an Area Manager. Each has a different personality. You will have to adapt your communication style to be able to connect with them. During the training you will put into practice the technique you have learnt in order to get a good score. The Practikalia Experience methodology will make you internalise the learning quickly.
You will create a friendly atmosphere that will generate a collaborative spirit.
You will understand what your collaborator tells you, both explicitly and implicitly.
You will use language that the employee will feel familiar with and close to their situation.
You will develop all the points of the interview, achieving the objectives and meeting the estimated time.
You will achieve the objectives you set yourself.
You will avoid confrontations and take advantage of discrepancies and doubts to present a shared solution.
You will make the collaborator get involved to the maximum with the agreed solutions.