After this course, you will be able to:
The course consists of two distinct parts. In the first, you will learn how to approach each of the six stages that make up a good goal-setting interview, thanks to a best-practice explanation that lasts no longer than 60 minutes.
To test what you have learnt, you will have to conduct two interviews: one with Raúl and the other with Alicia, two of your collaborators. You have called them to a meeting in which you are going to tell them about this year's objectives.
Each collaborator has a different relational style, so you will have to pay attention to the clues they give you. Their motivations and priorities are also different, just like in real life.
To get a good score, you will have to apply the technique you have learnt and adapt it to the situations you encounter during the interview.
This methodology will allow you to learn by practising, the best way to internalise new concepts and behaviours.
You will put yourself in your collaborator's situation, understanding what he/she feels and even what he/she thinks
You will understand what your colleague is telling you, both explicitly and implicitly
You will plan the meeting to deal with all the necessary situations
You will get your collaborator involved in the achievement of the objectives
You will effectively resolve any doubts or complaints that may arise
You will make it easier for the collaborator to achieve the objectives, making the efforts joint and common
You will ensure that the collaborator understands and shares the actions you propose to meet the objectives
Team Leader Insurance Sector
I really enjoyed learning the technique and then practising it
General Manager Industrial Company
I found it very interesting and useful
Team Leader Consultancy Firm
I am already putting into practice what I have learned