How to lead work teams
Learn the fundamental techniques of effective leadership and the keys to people management
How to give excellent phone attention and close sales
You'll build your clients' loyalty and increase your phone sales
How to give feedback to a collaborator
You will learn how to conduct a successful performance appraisal interview
Improving customer service over the phone
You will learn the keys to increasing customer satisfaction
Improving the effectiveness of prospecting telephone sales interviews
You will master the techniques that will allow you to improve the rate of prospecting sales interviews with potential clients
Develop the key skills of Consultative Selling
You will increase your effectiveness in consultative selling, improving your sales ratio
How to close sales successfully
Learn and internalise a methodology that will allow you to significantly increase your sales closing ratio
Improving the effectiveness of the objective-setting interview
Master the technique to effectively communicate objectives to your collaborators
How to lead a objective-tracking meeting
If you want to ensure the achievement of your employees' objectives, this course is for you
Conflict management
Master the techniques to be able to redirect conflict towards a constructive solution
How to lead successful meetings
Learn how to manage successful meetings, creating a good climate of collaboration and being efficient in the use of resources
How to be more persuasive and influential
Learn the techniques that will enable you to influence the way others think, feel or act
How to negotiate successfully
Master the techniques that will allow you to reach beneficial and long-lasting agreements
Learn the keys to succeeding in a job interview
Train yourself with our Virtual Interviewer
How to increase your sales effectiveness with virtual sales
Learn how to integrate virtual selling in order to increase your sales
How to improve your time management and personal productivity
Learn the techniques that will allow you to regain control of your time, eliminate your stress and improve your productivity
How to use Linkedin to improve your sales efficiency
Learn how to use Linkedin to generate more commercial leads and support the closing of your sales